TouchNet MFA Set Up & Log in

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MFA Setup and First Login

Step 1

Log in to PiratePort.

Step 2

Search Tuition, then open the Tuition Statements, 1098-T Statements & Payments card.

Screenshot of PiratePort search box

Step 3

First-time users are prompted to set up TouchNet multifactor authentication (MFA) by choosing a primary method. Choosing a backup method is optional but recommended. TouchNet currently supports Google Authenticator, text messages and email as MFA methods.

Screenshot of choose a primary and backup MFA method

Step 4

Verify your selected primary method, then click Continue to log in to TouchNet.

Screenshot of verifying primary MFA method

Login after Setup

Step 1

Log in to PiratePort.

Step 2

Search Tuition, then open the Tuition Statements, 1098-T Statements & Payments card.

Screenshot of PiratePort search box

Step 3

Follow the steps to verify your identity through MFA. Click Continue to open TouchNet.

Screenshot of verifying primary MFA method

Request Assistance

  • Unable to view the Tuition Statements, 1098-T Statements & Payments card?
    Submit the PiratePort Web Portal support request.
  • Need help with TouchNet? Contact the Cashier’s Office.
    • Hours: Monday – Friday 8 a.m. to 5 p.m.
    • Email: cashier@ecu.edu
    • Phone: 252-737-6886 (Call Center) | 1-888-331-5328 (Call Center – Toll Free)