eBilling
East Carolina University’s Electronic Billing (eBill) system is the official means of generating tuition bills to enrolled students. ECU does not mail paper bills to student’s permanent home address. Students and their authorized users will receive email notifications from cashier@ecu.edu to their Outlook Live student email when a new billing statement is available for review online.
Students and Authorized Users can sign up to receive text message alerts from the ECU Cashier’s Office. General text message alerts are sent when a new bill is issued, a payment plan payment installment is due, or an automatic payment is soon to be withdrawn. Additional alerts will be sent around payment deadlines if a balance is still outstanding so you can take action before the deadline. For more information, please see the Cashier Text Alert Frequently Asked Questions (PDF)
Students can gain access to the eBill system by logging into Pirate Port and selecting “Tuition Statements, 1098-T Statements & Payments”. Once logged in, students will be able to make online payments, view and/or print billing statements, or review current account activity. Students will also be able to set up other individuals as authorized users, and these users will be able to view and print billing statements and/or make online payments. Authorized users can gain access to the eBill system by logging into TouchNet.
Since the delivery method of student bills is through ECU’s Outlook Live student email, it is the student’s responsibility to check their ECU email for eBilling notifications so that satisfactory payment arrangements can be made by the deadlines posted in the University’s Tuition & Fees Information for each semester.
It is also important to understand that the eBill statement will only reflect the charges and credits applied to a student’s account at the date the eBill was generated. If additional charges are incurred after an eBill statement has been generated, it is the student’s responsibility to monitor their financial account through the eBill system to ensure that there are sufficient financial aid/resources and/or payment to cover all charges on account.
A partial payment will not secure any of a student’s class schedule.
Tuition rates are reviewed by the University’s Board of Trustees and the Board of Governors of the University of North Carolina System and set annually by the North Carolina legislature. Fees are reviewed and approved by the University’s Board of Trustees with final approval pending the Board of Governors of the University of North Carolina System review.
Tuition is billed by credit hour for all terms (Fall, Spring, and Summer). For the Fall and Spring semesters, fees are billed using the stair step method for students enrolled in a main campus program, and are billed by the credit hour for the Summer. For students enrolled in a distance education program, fees are charged by the credit hour for all terms.
Main Campus students and Distance Education students billing for fees:
Students will be classified as distance education students depending on the degree program in which they are enrolled. For the purpose of assessing student fees, a distance education program is designed to deliver 80% or more of its instruction through distance education or off campus.
Students enrolled in such distance education programs taking one or fewer classes on-campus per term will be billed only the campus security, educational and technology, and association of student government fees, and will not have access to services and activities supported by other student fees unless they opt-in to those on-campus services and pay an additional fee. Students enrolled in such distance education programs taking two or more on-campus courses per term will be billed all mandatory fees. Students not enrolled in distance education programs will be billed all mandatory fees regardless of how their courses are delivered in each semester.
Students who live in the dorms will be billed as campus students in all cases.
Tuition and fee charges related to all parts of term (15 week, 8 week 1 and 8 week 2) will be combined and included in one billing statement per term.
All students must satisfy their balance by the due date listed on their billing statement to avoid schedule cancellation or a balance hold being placed on their account that will prevent registration and transcript requests.
Documentation must be sent to the Student Accounting Office if any student plans to use a third party to pay for tuition and fees. It will be the student’s responsibility to send documentation of third party payment to the Student Accounting Office each semester regardless of the expiration date of any authorization to assure proper processing. If you receive an email stating that your schedule will be cancelled, please contact our office. You will need to provide our office with a Tuition Authorization from your third party prior to 5 p.m. on schedule cancellation dates.
After receiving an authorization from a third party vendor, the Student Accounting Office will place a payment on behalf of the vendor on the students account and bill the vendor. Vendor billing will be sent after the refund period has expired each semester. If we do not receive payment from the Vendor within 60 days of our initial invoice, the payment will be removed from the students account and will become the Student’s responsibility.
Please note that our office does not bill for Books and Supplies and Parking passes. If you have questions regarding those charges being covered, please contact the Bookstore and Parking and Traffic.
Tuition Authorizations can be e-mailed, faxed, mailed, or dropped by our office.
- E-mail: studentbilling@ecu.edu
- Office: G-103 Old Cafeteria Complex
- Fax: 252-737-2440
Mailing Address:
ECU Cashier’s Office
G120 Old Cafeteria Complex
Mail Stop 230
Greenville, NC 27858