Tuition Payment Options
To be considered paid in full, the ECU Cashier’s Office takes into account “Memo” or “Authorized” Financial Aid that has been awarded, and all other payment types listed below as long as all payment methods are received or notated on student accounts prior to the payment due date shown on your billing statement.
If payments are not received by the close of business – usually 5:00 p.m. – on the due date your classes may be at risk of cancellation and subject to late fee assessment.
If you do not plan to attend, you must officially withdraw on, or before, the final cancel date. You will be responsible for payment if you do not officially withdraw.
To prevent delays in posting payments to your student account, please include the student’s name and Banner ID number on all payments.
Payment Methods
The following methods of payment are accepted by ECU Cashier’s Office for payment of tuition, fees, housing and dining charges.
| Payment Methodology | Payment Type | Payment Location |
|---|---|---|
| In Person |
| Cashier's Office G120 Old Cafeteria Complex Main Campus |
| Online only |
| Pirate Port - Tuition Statements, 1098-T Statements and Payment option |
| Standard Remittance |
| ECU Tuition Payments PO BOX 603084 Charlotte, NC 28260-3084 |
| Overnight Remittance (UPS FedEx only) |
| ECU Tuition Payments Lockbox Services REF. 603084 1525 West WT Harris Blvd - 2C2 Charlotte, NC 28262 |
| Other remittance and Correspondence |
| ECU Cashier's Office G120 Old Cafeteria Complex Mail Stop 230 Greenville, NC 27858-4353 Fax: 252-328-2413 |
| Wire Transfer | Bank Transfer | Contact Cashier's Office at cashier@ecu.edu or 252-737-6886 |
| International- Online only*** |
| Pirate Port-Tuition Statements, 1098-T Statements and Payment option |
| International- TransferMate | Online checks (also known as e-Checks) from a non-United States bank account | Pirate Port - Tuition Statements, 1098-T Statements and Payment option – select International Pmt |
| Interest Free Installment Plan |
| Tuition Payment Plan |
| Bank Bill Pay Services | ECU accepts checks for payment of tuition and fees generated from bank bill pay services. Please note this payment type does not create an instant transfer of funds between the bank and ECU Cashier’s Office. Schedule your payment to arrive at ECU prior to late fee assessment and schedule cancellation dates. Usually, there is not a remittance advice provided with the check, so please include the student’s name and Banner ID in the memo section of the check if possible. Also email the cashier office at cashier@ecu.edu to notify the office of the scheduled bill payment. | Not applicable |
| Financial Aid |
| See Financial Aid for more information. |
*Please confirm with your banking institution that the account can be used to make ACH payments.
**All credit card payments will be assessed a 3.00% convenience fee.
The University has out-sourced credit card payment processing for tuition, fees, housing, and meal plan charges to TouchNet. To cover its operating costs associated with processing card payments and with maintaining its information and technology infrastructure, TouchNet charges a 3.00% fee on credit card transactions processed. The convenience fee was determined by TouchNet as part of the outsourcing agreement for services.
There is no charge for e-checks or web-checks when made online from a non-foreign bank account
For security purposes, ecu does not accept credit or debit card payments by telephone, mail or by fax
Online Payments
Safety of online payments
Yes, it is safe to make payments online through ECU’s Bill Payment software. Online payment services are provided by TouchNet, a PCI-compliant software provider. The PCI Data Security Standard is a set of stringent security requirements that must be followed by any service provider (TouchNet) or merchant (ECU) accepting credit card payments. These requirements are enforced by credit card companies and are reviewed annually by a third-party auditing firm. Some of the controls in place are the use of Secure Socket Layer encryption (SSL) to protect payment information as it travels over the Internet and industry-leading encryption algorithms that render card data unreadable when stored by TouchNet.
Be sure to look for the padlock near the site address to ensure the web site visited utilizes encryption to protect data in transit.
Making Payments Online
Students will access Tuition Statements, 1098-T Statements & Payments via Pirate Port using their PirateID and Passphrase. This will log users directly into the e-Billing web portal where users can make payments online, view Bills, and view current account activity. Authorized users will receive an email notification which will include the authorized user link for login.
Making International Payments Online
A payment can be made online using nearly any foreign bank account by logging into PiratePort then select “Tuition Statements, 1098-T Statements and Payments” option. Users will be sent directly into the e-Billing web portal. Go to the “Make Payment” tab, choose “International Pmt” from the dropdown box. Watch this video for a quick demo!
There is a fee to use the online international payment system. Please note online payments from a foreign bank account are not an instant transfer of funds between the bank and ECU Cashier’s Office.
Make sure to process your payment to arrive to ECU prior to late fee assessment and schedule cancellation dates. The Cashier’s Office cannot accept payments in the office from a foreign bank account or in foreign currency.
Posting Timeline
Online payments will post to the student’s account immediately. Other than the convenience fee charges that will calculate at payment check out, the change in credit card processor from ECU to TouchNet should be transparent to users.
Partial Payments
The student or authorized user has the flexibility to pay any portion of the bill by typing in the amount to be paid in the space provided. Please note that students and authorized users need to verify that account balances are paid in full or secured with pending financial aid disbursements and/or other third-party payments to prevent schedule cancellation.
- Partial payments will not secure schedules
- Your schedule will be secured if you have a zero balance or a credit balance (shows as a negative balance)
For questions on Tuition & Fees, billing, due dates, payment methods, refunds, credits, or anything tuition related, please contact the Cashier’s Office at:
Email: cashier@ecu.edu
Phone: 252-737-6886 (Call Center)
1-888-331-5328 (Call Center – Toll Free)
Fax: 252-328-2413