Cashier’s Office

The University Cashier’s Office serves as the central collection center for payment of student tuition, fees and related charges on student accounts. This office also services student accounts receivable and receipting departmental deposit. The Cashier’s Office also provides information regarding student accounts, payment plans for fall/spring, processes faculty/staff tuition waivers and distributes 1098(T) forms.

The PiratePort app for Tuition Statements, 1098-T Statements & Payments is currently unavailable. This impacts your ability to pay your bill electronically and/or receive your financial aid refund.

In light of these issues, ECU will not have a final schedule cancellation for Fall 2024. On-campus payment options are available at the Cashier’s Office.

Sept. 11, 2024 Update

Due to continued unresolved technical issues with the Tuition Statement, 1098-T Statement & Payment link in PiratePort, the University is unable to process electronic refunds at this time. To expedite student refunds, we are printing refund checks for pick-up. When notified by the ECU Student Billing Office that your check is ready, please visit the ECU Cashier’s Office, at G120 Old Cafeteria Complex, to collect your financial aid refund check.

You must present your valid ECU 1 Card (or a valid government-issued photo ID) to obtain your refund check.

Please Note: Refund checks will only be available for students who received a direct notification from the ECU Student Billing Office.

If you were notified before Sept. 11, 2024, that your check was available for pick-up, it has been mailed to the address on file.

Refund Check Pick-Up Times:

Monday – Friday, 8 a.m. to 5 p.m.

If you have any questions, please call 252-737-6886 or email cashier@ecu.edu.

Please select the link below to view the Cashier Orientation Presentation.

Cashier Orientation Presentation (PPTX)

Contact Us:

Hours: Monday – Friday, 8AM to 5PM
Email: cashier@ecu.edu
Phone: 252-737-6886 (Call Center)
1-888-331-5328 (Call Center – Toll Free)
Fax: 252-328-2413